Important Update to AutoComLink
AutoComLink software will be updated on 9/9/2015 to
accommodate changes Epicor is making to their AConneX product which are
scheduled to take effect 9/15.
It is necessary that every PC running the AutoComLink software receive the
update. The process should take place automatically when the program starts and
detects a newer version is available.
Assuming Epicor does not delay the changes they are making to AConneX, the
current version of AutoComLink will no longer communicate via AConneX properly
as of 9/15.
The program update is more apparent to users of the desktop application. It
will notify the user of the update and process it accordingly.
The Mitchell interface programming is unfortunately a little
different. It is not as obvious to the user what it is doing (in the
background). In the past we have found users will sometimes kill the ACLCM1.EXE
process thinking it has locked-up when it is actually downloading and
installing the update (which can take several minutes but unbeknownst to the
user). If the process is killed during the update process, the user is left
with a partial install which will not work.
Important note regarding Mitchell: After an
update the user will need to go into Vendor Setup, choose the vendor(s) ACL is
used to connect, and click the Setup Link button and then Save (the serial
number should be shown).
This only needs to be done once for each vendor.
Windows 10 users must also install Microsoft’s MSXML
programming which can be found here:
If a user runs into any issues with the update, please follow
the instructions below to manually install the updated programming:
If in doubt, try rebooting your PC (then re-run the installer
if necessary). Also try right-clicking the installer and “Run as
If after you try a manual installation and you still have problems, please call
AutoComLink Support at 888-225-2580 for further assistance.